Our consulting services cover all areas of activity related to the organization, development, management, and control of a customer contact centre.
Benchmarking
Triad Services has acquired in recent years, a vast experience in the field of benchmarking for customer contact centres.
Knowledge sharing
Recognized as a knowledge broker, Triad Services focuses on different modes of communication and organizes several training and exchange activities for Customer Contact Centre (CCC) industry resources.
Strategic coaching
We help you revisit your service strategies, your customer experience approach to ensure that your customer contact centre meets your business expectations
Why choose us?
Here are some of the many services offered
Operational diagnosis
Strategic positioning
Feasibility studies
Management measures
Marketing studies
Contact us to get a copy of our last study executive summary!
