15 January @ 9 h 00 min - 10 h 30 min Benchmark study’s meeting 2024-03 – Tools and technologies for the agent
12 February @ 9 h 00 min - 10 h 30 min Community of practice RH2025-01 Hiring and training: return on investment
12 February @ 9 h 00 min - 10 h 30 min Community of practice RH2025-01 Hiring and training: return on investment
12 March @ 9 h 00 min - 10 h 30 min Community of practice OPER2025-01 Operations pooling: “Fiction or reality?”
21 May @ 9 h 00 min - 12 h 00 min Community of practice 1st level managers 2025-01 Challenges of managing teleworking agents
