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9 events found.

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June 2025

Wed 18
18 June @ 9 h 00 min - 10 h 30 min

Community of practice OPÉR2025-02 Is Outsourcing a must?

August 2025

Wed 27
27 August @ 9 h 00 min - 10 h 30 min

Community of practice TECH2025-02 Where do we stand with the virtual agent?

September 2025

Wed 10
10 September @ 9 h 00 min - 10 h 30 min

Benchmark meeting 2025-02 – Quality Assurance

October 2025

Wed 8
8 October @ 9 h 00 min - 10 h 30 min

Community of practice RH2025-03 Innovative working conditions – rethinking conditions

Thu 23
23 October @ 9 h 00 min - 10 h 30 min

VP breakfast 2025-02 Montreal – Strategic orientation

Fri 24
24 October @ 9 h 00 min - 10 h 30 min

VP breakfast 2025-02 Quebec City – Strategic orientation

Wed 29
29 October @ 9 h 00 min - 12 h 00 min

Community of practice 1st level managers 2025-02 Coaching methods

November 2025

Wed 12
12 November @ 9 h 00 min - 10 h 30 min

Community of practice OPER2025-03 – Workforce planning

December 2025

Tue 2
2 December @ 9 h 00 min - 10 h 30 min

Community of practice TECH 2025-03 Ethics and new technologies

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Founded in 1996, Triad Services is a consulting firm specialized in strategic coaching and studies on the management, operational processes and technologies of customer contact centres.

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